Welcome Pack
Up to $11,000

Spans your first 10 deposits

Wagering
30× (deposit + bonus)
Min Deposit
$30
Max Weekly Withdrawal
$2,500
Eligible Games
Slots, Keno, Scratch Cards, Blackjack, Video Poker, Bingo

Contact Captain Jack Casino

If you need help with your Captain Jack Casino account, email support@captainjackcasino.click. Our support team can review your question and provide general assistance with account access, payments, website features and responsible gambling requests.

Captain Jack Casino holds a gaming licence issued in Costa Rica and is operated by Ace Revenue Group under parent company Primrose Media Limited.

Captain Jack Casino review contents
  1. How to get in touch

Welcome PackUp to $11,000

  • OperatorAce Revenue Group (Primrose Media Limited)
  • Established2010
  • Game Library150+ titles - RTG & Spinlogic Gaming
  • Crypto DepositsBTC, ETH, LTC, USDT, XRP, DOGE, BNB & more

How to get in touch

The best way to contact Captain Jack Casino is by email. Send your message to support@captainjackcasino.click and include enough information for the team to understand your request. Clear details can help support identify the relevant account or issue and respond more efficiently.

You may contact support about matters such as:

  • Account access, profile details and verification questions.
  • Deposits, withdrawals and other payment-related queries.
  • Questions about bonus terms, eligibility or wagering requirements.
  • Technical problems, error messages or website features that are not working as expected.
  • Responsible gambling requests, including questions about available account controls or taking a break from gambling.
  • General questions about using the website and its services.

What to include in your email

  1. Your account email or username, where applicable.
  2. A short description of the issue, including any relevant dates or transaction details.
  3. Screenshots if relevant, provided without unnecessary sensitive information.

For email support, write to support@captainjackcasino.click. Please avoid sending passwords, full payment card details or other information that is not needed to assess your request. The team will usually reply within 24 hours, although response times can vary depending on the nature and complexity of the enquiry.