Cookies Policy

About cookies

Cookies are small text files or similar data files that are placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise your browser or device and remember certain information. Cookies can help a website work properly, provide a smoother experience and give the website operator information about how visitors use its services.

Captain Jack Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. In this policy, we use the word cookies to refer to all of these technologies unless a specific distinction is needed. Some cookies are placed by us, while others may be placed by carefully selected service providers that help operate, secure, measure or improve the website.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with information you provide when using an account or contacting the website. Where this happens, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

This policy applies to cookies used on the Captain Jack Casino website and any related online services where this policy is displayed. It does not necessarily apply to websites, applications or services operated by third parties, even if they are linked from our website.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account sign-in, session management, security checks, fraud prevention, navigation and the operation of forms or other requested features. Without these cookies, some parts of the website may not work correctly. Because they support essential functions, they may remain active when other cookie categories are declined.

Functional or preference cookies

Functional cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, region, display or cookie settings, where those options are available. These cookies are not always essential, but disabling them may mean that preferences need to be entered again during future visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, general device information and errors that occur. We use this type of information to monitor performance, identify areas for improvement and make the website easier to use. Analytics information is generally assessed in aggregate or in a form intended to reduce direct identification.

Advertising or marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to your interests. They may also help us understand whether promotional communications or website campaigns are effective. These cookies may be placed by third-party providers acting on our instructions or by providers with their own privacy practices.

Security and risk-management technologies

Certain cookies and similar technologies may be used to protect accounts, detect unusual activity, prevent misuse and support the safe operation of gambling services. These technologies can help identify automated or suspicious activity and maintain the integrity of the website. Blocking them may affect access to account or transactional features.

How cookies support the website

Cookies may be used to keep you signed in during a session, remember information between pages and make sure requests are connected to the correct account or browser. They may also help the website identify technical problems, maintain secure connections and provide content that is suitable for the device being used.

If you use account, payment, game or other interactive features, cookies and similar technologies may help those features function as intended. They can support session controls, security measures and the accurate presentation of information. Cookies are not used to change the outcome of games or to guarantee a particular result.

We may also use cookies to understand general website traffic and service performance. This can include measuring which areas are visited most often, whether pages load correctly and whether website changes improve the user experience. The information collected for these purposes is used to operate, maintain and improve the website.

Some cookies may be session cookies, which are deleted when you close your browser. Others may be persistent cookies, which remain on your device for a period of time or until you delete them. The period for which a cookie remains may vary according to its purpose, your settings and the requirements of the service using it.

The website may use first-party cookies, which are set by Captain Jack Casino, and third-party cookies, which are set by another service provider. Third parties may process information collected through their technologies under their own policies. Where relevant, you should review the privacy and cookie information provided by those third parties.

Managing your cookie choices

When a cookie preference tool or banner is available, you can use it to accept or decline categories of cookies that are not strictly necessary. Your preferences may be saved in a cookie or similar file so that the website can remember your selection. If you clear your browser data, use another browser or change devices, you may need to make your choice again.

You can also manage cookies through the settings of your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should check the relevant help or support information for your browser.

• Deleting cookies may remove saved preferences and sign you out of websites.
• Blocking strictly necessary cookies may prevent account, security or other core features from working.
• Declining analytics cookies does not usually stop you from browsing, but it may limit our ability to understand website performance.
• Declining marketing cookies may reduce personalised advertising without necessarily stopping all advertising.
• Cookie controls on one browser or device may not apply to other browsers or devices.

Some browsers offer privacy settings that send a preference signal to websites. The effect of these signals can depend on the technology involved and whether the relevant provider supports the signal. You may also be able to control certain advertising preferences through tools made available by advertising or technology providers.

If you disable or delete cookies, some parts of the website may be slower, less convenient or unavailable. This is particularly relevant to features that require a secure session or depend on information being remembered between pages. You remain responsible for checking that your browser and device settings allow you to access the services you wish to use.

Third parties, privacy and updates

We may use service providers to assist with hosting, security, analytics, customer support, communications, fraud prevention, website functionality or campaign measurement. These providers may use cookies or similar technologies as part of the services they provide. We expect relevant providers to handle information in a manner consistent with their contractual responsibilities and applicable requirements, but their own privacy notices may contain further information.

Cookie information may include an online identifier, device or browser details, approximate location derived from technical information, pages visited, interactions with the website and general usage information. The information collected will depend on the type of technology used and your choices. Our Privacy Policy explains more about how personal information may be collected, used, stored and disclosed.

We may change the cookies used on the website as services, technology, security practices or legal requirements develop. If a change is significant, we may update the cookie notice, preference tool or this policy. The updated version will apply from the date it is published unless a different date is stated. You should review this page from time to time if you want to remain informed about our use of cookies.

This policy is general information and does not describe every individual cookie that may be used at all times. The available cookie categories, names, purposes and retention periods may change. Where a cookie management tool is provided, it may contain more current information about the technologies active on the website.

If you have a question about this Cookies Policy or wish to ask about your privacy choices, please use the customer support or contact channels published on the Captain Jack Casino website. Do not include unnecessary sensitive account or payment information when submitting a general question.